This training programme is intended to provide a course in Office Administration which fosters the development of both manual and intellectual skills. The approach to the subject which is advocated in this training programme is trainee centered. It advocates for the involvement of trainees in planning and designing their practical work. This approach encourages the acquisition of technical skills and knowledge, leading to knowledge based society, which is the goal of the Namibian vision 2030. For reference purposes, please consult the supporting document (training programme framework policy), which clarifies sections of this document.

Holders of this qualification are able to:
Demonstrate knowledge, skills and attitude in carrying out general office work, communications, teamwork, office systems and use of office equipment under supervision.
Demonstrate knowledge, skills and attitude in carrying out general office work, communications, customer service and office systems in line with organizational requirements using office equipment under minimum supervision.